With 27 years of experience in the industrial computing field, YDS TECH has always focused on "high reliability, high adaptability, and high cost-effectiveness" to create embedded industrial control products that fit industrial scenarios. Its PCM-E351 3.5-inch wide-temperature embedded mainboard, supported by the Intel® Elkhart Lake™ platform, full-scenario wide-temperature tolerance, and rich interface expansion, has become the preferred core component in industrial automation, intelligent transportation, new energy and other fields. Below are the most concerned questions about the product and the company, which will be answered for you at one time!

A: Shenzhen YDS TECH Electronics Co., Ltd., founded in 1999, is a high-tech enterprise specializing in the independent R&D, production and sales of industrial computers, with independent intellectual property rights for core products and 27 years of deep cultivation in the industrial computing field. Upholding the concept of integrity and pragmatism, we focus on core products such as embedded industrial motherboards and industrial computers, providing cost-effective solutions for industrial automation, intelligent transportation, new energy, medical equipment, smart agriculture and other fields, helping customers achieve intelligent upgrading of equipment and create long-term value.

A: Our core technical personnel have more than 15 years of industry experience, focusing on embedded computer R&D, with strong technical accumulation and innovation capabilities. In terms of production, we have an SMT production line with an annual capacity of no less than 1.5 million pieces and a complete machine production line with an annual capacity of no less than 100,000 units. We have established a complete quality assurance system, passed the ISO 9001 international quality system certification, and strictly control the quality from raw material selection to product delivery. At the same time, we provide professional OEM/ODM customized services, which can modify product functions, adjust BIOS, redesign board types, and even customize product appearance and LOGO according to customer needs, meeting the personalized needs of different scenarios.

A: Three core guarantees to make customers choose with confidence: ① Quality guarantee: Adopt industrial-grade components, implement a strict quality management system, and products have passed multiple reliability tests, with the mean time between failures (MTBF) far exceeding industry standards; ② Technical guarantee: 7×24-hour professional technical support to timely solve various problems in the process of customer R&D and deployment; ③ Supply guarantee: The product life cycle is more than 5 years, and spare parts supply can be provided for at least 3 years after discontinuation, meeting the long-term operation needs of industrial equipment.

A: PCM-E351 is a 3.5-inch wide-temperature embedded mainboard, with Intel® Elkhart Lake™ series SOC on board, supporting multi-grade processors from 4.5W dual-core Atom to 12W quad-core Celeron, adapting to different power consumption needs. Its core positioning is a stable computing core for industrial embedded scenarios, specially designed for scenarios that require long-term stable operation and harsh environments such as industrial automation, intelligent transportation, new energy monitoring, medical equipment, and smart agriculture, especially suitable for unattended and space-constrained embedded equipment.

A: This is one of the core advantages of PCM-E351! The standard version can operate stably at -20℃～+60℃, and the optional wide-temperature version can be extended to -40℃～+75℃, with a storage temperature range of -40℃～+85℃, which can easily cope with extreme temperature scenarios such as outdoor in northern winter, high-temperature steel plant workshops, cold storage, and outdoor charging piles. At the same time, the embedded mainboard adopts industrial-grade PCB board and fanless heat dissipation design, which can operate stably in a high-humidity environment of 5%~95% (non-condensing), completely avoiding mechanical failures and dust short-circuit risks caused by fans, and greatly improving equipment reliability.

A: ① Processor: Supports 14 processors of two series, Intel® Atom® and Intel® Celeron®, covering a power consumption range of 4.5W~12W, optional from dual-core to quad-core, meeting different needs from light-load data collection to medium-load machine vision; ② Memory: Equipped with 1 SO-DIMM DDR4 slot, supporting 1.2V low-voltage memory, with a maximum capacity of 16GB and a maximum frequency of 3200MHz, balancing low power consumption and smooth operation; ③ Storage: Provides a hierarchical solution, including 1 SATA3.0 interface (supporting SSD/HDD) and 3 M.2 interfaces (adapting to high-speed SSD, Wi-Fi module, 4G/5G module respectively), balancing stability and high-speed transmission needs.

A: Absolutely! PCM-E351 is equipped with all types of interfaces most commonly used in industrial scenarios, which can directly connect to various peripherals without additional expansion cards: ① Display interfaces: Supports 4 types of interfaces including VGA, HDMI, EDP, and LVDS, with 3 independent display outputs, all with a maximum resolution of 1920×1080, adapting to various display devices such as traditional industrial monitors, high-definition terminals, and embedded tablets; ② Data interfaces: 8 USB interfaces (4 USB3.0/2.0 + 4 USB2.0), 6 serial ports (4 RS232, 2 switchable to RS422/485), which can directly connect to industrial cameras, code scanners, PLCs, frequency converters and other equipment; ③ Network and expansion interfaces: 2 Gigabit RJ45 network ports (RTL8111H chip, supporting precise time synchronization), 1 mPCIe slot, supporting 4G and Wi-Fi wireless expansion, as well as 8 GPIO interfaces and 1 optional SIM card slot, adapting to multi-scenario connection needs.

A: Very suitable! PCM-E351 adopts a fanless heat dissipation design, which transfers the heat from the back of the industrial motherboard to the equipment shell through a thermal pad for natural heat dissipation, completely eliminating the mechanical failure and dust short-circuit risks caused by fans, and greatly improving the mean time between failures of the equipment. Official test results show that in a high-temperature environment of +60℃, the mainboard runs at full load for 72 hours, the CPU temperature is stable within 75℃, without blue screen, restart or other abnormalities; the wide-temperature version can still operate stably in an extreme environment of +75℃, fully meeting the needs of 24-hour continuous and unattended industrial scenarios.

A: It supports three mainstream operating systems: Windows 10, Windows 11, and Linux. Among them, the Windows system is compatible with the IoT Enterprise industrial version, which has better stability and security; the Linux system supports mainstream distributions such as Ubuntu, Debian, and CentOS, covering the needs of most industrial software. YDS TECH officially provides a complete driver package, which can be directly downloaded from the official website. The drivers have been strictly tested and have excellent compatibility with industrial software, greatly reducing the threshold for customers' secondary development.

A: PCM-E351 has a wide range of application scenarios, covering five core fields: ① Industrial automation: AGV car controller, machine vision system, industrial robot controller, realizing equipment control and data upload through multiple serial ports and dual network ports; ② Intelligent transportation: On-board computer, traffic signal controller, highway toll system, adapting to the extreme on-board environment with wide temperature and wireless expansion capabilities; ③ New energy: Charging pile controller, photovoltaic inverter monitoring system, energy storage BMS, supporting outdoor wide-temperature operation of -40℃~+75℃, realizing remote monitoring through 4G/5G; ④ Medical equipment: Medical imaging equipment, vital sign monitors, low electromagnetic radiation design to avoid interfering with the operation of medical equipment; ⑤ Smart agriculture: Agricultural environment monitoring system, intelligent greenhouse control system, adapting to harsh outdoor environments, realizing real-time data collection and remote control.

A: It is mainly suitable for three types of core users: ① Industrial equipment manufacturers: Need to integrate the embedded mainboard into self-developed equipment, pursue high stability, wide temperature adaptability and customized services, and use it to produce AGVs, industrial tablets, charging piles and other equipment; ② System integrators: Need to quickly build industry solutions, value the rich interfaces, complete driver support and high cost-effectiveness of the mainboard to shorten the development cycle; ③ Specific industry users (power, medical, agriculture, etc.): Equipment needs to operate in extreme environments for a long time, with high requirements for reliability, data security and long-term supply guarantee.

A: Four core advantages highlight differentiated competitiveness: ① Strong wide-temperature adaptability: Standard -20℃~+60℃, optional -40℃~+75℃ wide temperature, adapting to most industrial extreme environments; ② High reliability: Fanless design + industrial-grade components + complete power protection (overcurrent, overvoltage, reverse connection), completely reducing failure risks; ③ More practical interfaces: Covering commonly used industrial interfaces with sufficient quantity, no need for additional expansion cards, reducing the overall machine cost; ④ Flexible customization: YDS TECH can provide full-process customized services from hardware parameter adjustment to complete machine integration, adapting to the personalized needs of different scenarios, and providing long-term technical support and spare parts supply.

A: ① Processor selection: For light-load scenarios (such as sensor data collection, simple logic control), you can choose low-power processors of 4.5W~6W (such as Atom X6200FE, Celeron N6210); for medium-load scenarios (such as machine vision, multi-equipment control), you can choose quad-core processors of 9W~12W (such as Celeron J6426, Atom X6425E); ② Wide-temperature version selection: For factory workshops with basic temperature control and intelligent building equipment rooms, the standard wide-temperature version is sufficient; for outdoor, high-temperature/low-temperature extreme scenarios (such as outdoor charging piles, steel plants, cold storage), it is recommended to choose the wide-temperature version of -40℃~+75℃.

A: You can consult and purchase through YDS TECH's official website (https://www.ydstech.com/cn/), or directly contact our sales team, and we will provide you with detailed product quotes, specifications and procurement processes. At the same time, to ensure accurate selection, we support sample testing services, allowing you to fully verify product adaptability before bulk procurement.

A: PCM-E351 provides standard warranty service. For non-human failures during the warranty period, we will provide timely repair and replacement services; after the warranty period, paid repair and spare parts supply services can be provided. At the same time, we have a professional technical support team with 7×24-hour response, which can quickly solve product failure troubleshooting and technical consultation for you.

A: We provide full-process technical support, including: ① Selection guidance: According to your application scenario, recommend the appropriate processor, wide-temperature version and expansion plan for you; ② Driver and BIOS support: Provide a complete driver package to assist in solving driver adaptation and BIOS adjustment problems; ③ Customized technical services: Provide hardware design, software debugging and other technical support for personalized needs; ④ Long-term maintenance: During the product life cycle, continuously provide technical updates and spare parts supply to ensure long-term stable operation of the equipment.

The stable operation of industrial scenarios is inseparable from the reliable support of core components. YDS TECH PCM-E351 3.5-inch wide-temperature industrial motherboard, with the core advantages of wide-temperature tolerance, fanless stability, rich interfaces and flexible customization, adapts to industrial scenarios in all industries, helping customers reduce development costs and improve equipment reliability.

With 27 years of deep cultivation, YDS TECH has always taken customer needs as the core, and become a reliable partner in the industrial computing field with professional products and intimate services. If you have needs for industrial motherboard selection and customization, welcome to visit YDS TECH's official website or contact us, and we will provide you with exclusive solutions!

Consultation Hotline: 186 7638 6126, 189 2658 5109, 0755-26009198

Official Website: https://www.ydstech.com/cn/ | International Site: https://ydsipc.com